Features
Everything you need to listen. Nothing you need training for.
Trackers, alerts, a daily AI brief, an inbox for your team and reports for your board. Built so a comms team of one can run it before lunch.
14 days free. No card needed to start.
In short
What can Heardsay do for my team?
Heardsay finds mentions of your organization, scores each one for relevance, sentiment and crisis risk, and alerts the right person by email, Slack or Teams. Your team works from one shared inbox, and weekly or monthly reports export to PDF or CSV.
Listen
Trackers that find you, not your namesakes.
Start simple with keywords and exclusions. Switch to advanced mode when you need it: AND, OR, NOT, exact phrases and NEAR/5. Filter by language and country, then test the query live against the last 7 days before you save.
- Keyword suggestions for your name, people, programs and competitors
- Boolean and proximity search when you need precision
- Live test against real results before you commit
Understand
AI that reads every mention so you do not have to.
Each match gets a relevance score, a sentiment, topic tags, a one-line summary and a crisis risk flag. French and English snippets are translated into your workspace language. Runs are batched and capped by a monthly budget, so costs never surprise you.
- Relevance, sentiment and crisis risk on every mention
- One-line summaries and automatic topic tags
- Learns from "not relevant" and muted sources
Act
An inbox your whole team can work from.
Filter by source, sentiment, tracker, language, date or tag. Move mentions through New, Reviewed, Flagged, Responded or Ignored. Assign to a teammate, leave internal notes and handle twenty mentions at once with bulk actions. Keyboard shortcuts keep it fast.
- Statuses, assignments and internal notes
- Similar coverage grouped into one story
- Keyboard shortcuts: j and k to move, e to review, f to flag
The daily brief
Two minutes with your coffee. Nothing missed.
Every morning, Heardsay reads everything that matched overnight and writes a short brief in plain language. Forward it to your executive director as is, or open it with no account through a private link.
- Top five things to know, ranked by reach and risk
- Sentiment trend against your 7-day baseline
- New outlets and notable authors covering you
- Suggested actions for today
Top things to know
- Weekend hours story picked up by 3 outlets. Reach up 40% against your 7-day average.
- One critical Reddit thread about wait times. 38 comments, mostly neutral.
- New outlet: a local paper mentioned you for the first time.
Today: thank the reporter, reply to the Reddit thread with the new hours.
And the rest
Small details that save real hours.
Smart alert rules
Negative plus high reach, spikes against a 7-day baseline, named outlets, risk words. Instant or digest.
Quiet hours
No pings at 2 a.m. unless it is a real crisis. You decide what can wake you.
Share links for executives
Send a brief to anyone through a private link with an optional password and expiry date.
Weekly and monthly reports
Volume by day, sentiment split, share of voice, top sources and authors. PDF and CSV.
Website change watch
Track a competitor or government page and get told when the wording meaningfully changes.
Client workspaces
Agencies keep each client separate, with their own trackers, team and white-label brief.
Interface in your language
The whole app works in English, French, Spanish and Arabic. Each person picks their own language.
Roles and permissions
Owner, Admin, Analyst and Viewer. Invite by link or email, remove access in one click.
See it on your own name.
Create a tracker and you will see last week's mentions before you finish your coffee.
Set up in 5 minutes. First brief tomorrow morning. No training.