
For municipalities, public bodies and Indigenous organizations
Hear residents before they reach council.
Local news, community forums and social posts in English and French, sorted by what needs a response. Hosted with care for Quebec Law 25 and public sector expectations.
14 days free. No card needed to start.
In short
How do public organizations use media monitoring?
Municipalities and public bodies use Heardsay to hear resident concerns in local news, forums and social posts before they reach council. Every mention gets a status, an owner and notes, so there is a clear record of how the team responded.
Why public teams use it
Public trust is built in small, quick responses.
Resident concerns
A snow removal complaint on r/montreal or a Bluesky thread about a closure, flagged while it is still small.
Local and regional press
Coverage in English and French, including the small local papers you add as RSS feeds.
Elected officials and leaders
Know when the mayor, chief or director is quoted, and how it landed.
Accountable by design
A clear record of what was said and how you responded.
Every mention carries a status, an owner, notes and an activity log. When someone asks how your team handled an issue, the answer is one export away.
- Statuses from New to Responded, with timestamps
- Roles from Owner to Viewer for departments and elected staff
- No selling of data, and personal information handled under Law 25
- Food bank volunteers expand weekend hours across the east end Positive
- Anyone else waiting 3 weeks for a reply from the city permit office? Negative
- Great panel on local news funding at the library tonight Neutral
- Residents call for boycott over proposed parking changes Crisis risk
What public teams track
- Municipality or nation name
- Mayor, chief, council
- Services and projects
- Neighbourhoods
- Public consultations
- Provincial program pages
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